Help & FAQ
Last updated: September 2026
Quick answers to the most common questions. Can't find what you need? Email support@dmaths.academy or message us on WhatsApp at +234 70 2567 4894.
How do I register my child?
Tap “Register” (the Enrol button), fill in the student and guardian details, choose a package, and submit. There's no payment at sign-up. Once we approve it, the Student ID and password are emailed to you and our team reaches out to confirm.
What do you teach?
Maths, English, Sciences and Coding (Python, web and beginner A.I), with exam preparation for WAEC, JAMB, IGCSE, SAT, A-Levels and KS2/KS3.
What age groups do you cater for?
Primary through senior secondary, including exam candidates, across the Nigerian and British curricula.
How much does it cost?
Tuition is charged per hour, by package: Core subjects, KS2 & KS3 exam prep, and Core + Coding — each with its own hourly rate. See the Pricing page for the current rates.
How does payment work?
You're billed monthly for the hours your child actually attends. The invoice is sent to the parent about 3 days before month-end and is due on or before the last day of the month, paid securely from the portal.
What documents do I need to register?
None to get started — just the student's and guardian's basic details and contact information. We'll confirm everything with you after you submit.
Can I register more than one child?
Yes — complete the registration once for each child. Every learner gets their own portal, and a parent can follow all of them.
What is the aptitude test?
After enrolment is approved, your child sits a short online aptitude test — split by subject and topic and pitched to their target exam — so we teach at just the right level. You pick a convenient time for it during registration.
Can parents see their child's progress?
Yes. If a guardian email is provided, a parent account is created so you can view grades, attendance, behaviour and reports. Ask us if you need access set up.
When do classes start and how do I join?
After enrolment is confirmed we send the schedule and joining links. Classes are delivered live online — upcoming sessions appear in the Classes section of the portal.
I forgot my password
On the Sign in page tap “Forgot password?”, enter your email and follow the link we send. Students who only have a Student ID can ask us to reset it.
How do I get a receipt?
A receipt is issued in the portal for every payment, and emailed when enrolment is approved. Need another copy? Contact us with your payment reference.
Still need help?
Email support@dmaths.academy and we'll get back to you within 24 hours.